IOR Services Illustration

Importer of Record Services in Indonesia

Ensure full customs compliance and import clearance in Indonesia—without establishing a local legal entity.

What is an Importer of Record (IOR)?

An Importer of Record (IOR) is the legal party responsible for ensuring imported goods comply with Indonesian laws and regulations, including customs clearance, product classification, tax payments, and proper documentation. Using an IOR service allows foreign companies to import goods into Indonesia without the need to set up a local entity.

A satisfied professional using the IOR service

Why use an IOR service in Indonesia?

  • No need to establish a local company (PT PMA)

  • Complete legal compliance with Indonesian regulations

  • Reduced risk of penalties and shipment delays

  • All paperwork and import duties handled

  • Ideal for foreign businesses, tech companies, and R&D shipments

Our IOR service includes

Everything you need for a smooth and compliant import into Indonesia—handled by experts who care about your business.

HS code classification and customs clearance

Import licenses and permits (NIB, API, SNI, etc.)

Tax and duty settlement (PPN, PPh, customs duties)

Power of attorney (POA) and document preparation

DDP (Delivered Duty Paid) shipment coordination

Real-time tracking and status updates

Optional storage or delivery to your end destination

Industries We Serve

We offer tailored Importer of Record (IOR) services across diverse industries, ensuring regulatory compliance and smooth delivery for foreign companies importing into Indonesia.

Advertising agencies

Importing promotional materials, display kits, and merchandise for product launches, exhibitions, and branding campaigns.

Contact us

Getting started is simple.

We handle the complex parts so you don’t have to.

Simple Process
1

Consultation

We learn about your shipment, assess compliance needs, and recommend the best approach.

2

Documentation

We prepare the required documents, licenses, and customs declarations—accurate and audit-ready.

3

Customs clearance

We act as your Importer of Record, ensuring smooth clearance with no legal exposure for you.

4

Delivery & compliance

Your goods arrive safely. We handle any storage or last-mile delivery, backed with full reporting.

Your reliable import partner in Indonesia.

Local expertise

We’re based in Jakarta and know the ins and outs of Indonesian regulations.

In-house support

Legal and customs handled directly by our internal team—fast, accurate, and personal.

Trusted by global clients

Foreign investors and multinationals choose us for compliant and efficient imports.

Transparent pricing

No surprises. Clear, upfront fees with no hidden costs.

Frequently asked questions

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