What is an Importer of Record (IOR)?
An Importer of Record (IOR) is the legal party responsible for ensuring imported goods comply with Indonesian laws and regulations, including customs clearance, product classification, tax payments, and proper documentation. Using an IOR service allows foreign companies to import goods into Indonesia without the need to set up a local entity.
Why use an IOR service in Indonesia?
No need to establish a local company (PT PMA)
Complete legal compliance with Indonesian regulations
Reduced risk of penalties and shipment delays
All paperwork and import duties handled
Ideal for foreign businesses, tech companies, and R&D shipments
Our IOR service includes
Everything you need for a smooth and compliant import into Indonesia—handled by experts who care about your business.
HS code classification and customs clearance
Import licenses and permits (NIB, API, SNI, etc.)
Tax and duty settlement (PPN, PPh, customs duties)
Power of attorney (POA) and document preparation
DDP (Delivered Duty Paid) shipment coordination
Real-time tracking and status updates
Optional storage or delivery to your end destination
Industries We Serve
We offer tailored Importer of Record (IOR) services across diverse industries, ensuring regulatory compliance and smooth delivery for foreign companies importing into Indonesia.
Advertising agencies
Importing promotional materials, display kits, and merchandise for product launches, exhibitions, and branding campaigns.
Contact usGetting started is simple.
We handle the complex parts so you don’t have to.
Consultation
We learn about your shipment, assess compliance needs, and recommend the best approach.
Documentation
We prepare the required documents, licenses, and customs declarations—accurate and audit-ready.
Customs clearance
We act as your Importer of Record, ensuring smooth clearance with no legal exposure for you.
Delivery & compliance
Your goods arrive safely. We handle any storage or last-mile delivery, backed with full reporting.
Your reliable import partner in Indonesia.
Local expertise
We’re based in Jakarta and know the ins and outs of Indonesian regulations.
In-house support
Legal and customs handled directly by our internal team—fast, accurate, and personal.
Trusted by global clients
Foreign investors and multinationals choose us for compliant and efficient imports.
Transparent pricing
No surprises. Clear, upfront fees with no hidden costs.